Careers

V Digital Services® is seeking a Business Coordinator to join our finance team. This individual will play a critical role in managing billing and accounts receivable, overseeing collections and providing top-tier customer service. The ideal candidate will have experience in accounting functions, an understanding of billing processes, and the ability to provide top customer service. 

Primary responsibilities include, but are not limited to:

Billing & Invoicing

• Process and manage billing systems, ensuring accuracy and timely invoicing of all accounts.


• Prepare detailed and accurate billing reports in accordance with company policies and client agreements.


• Resolve discrepancies and billing issues by investigating and researching the root causes, ensuring timely resolution.


• Coordinate with all cross-functional teams and enterprise level account executives to ensure billing information is accurate and in accordance with GAAP.

Collections Management

• Oversee the collections process, including monitoring outstanding balances and ensuring timely follow-ups.


• Contact clients for overdue payments, negotiate payment terms and facilitate the resolution of payment disputes.


• Maintain accurate records of collection activities and payments received.


• Generate and review aging reports to identify delinquent accounts and recommend appropriate actions.

Customer Service

• Provide exceptional customer service to clients regarding billing inquiries, payment disputes, and other account-related issues.


• Foster and maintain positive relationships with sales and fulfillment teams, addressing concerns in a professional and timely manner.

Reconciliation & Reporting

• Reconcile accounts receivable balances, identifying any discrepancies and ensuring accounts are up-to-date.


• Prepare regular reports on billing, collections and account status for management review.


• Assist in month-end and year-end closing processes, ensuring proper documentation and reporting of all billing and collections activities.


• Assist with audits and provide necessary documentation as required.

Qualifications

• Excellent communication skills


• High level of organization and prioritization skills


• Detail oriented


• Data/Order entry experience preferred 


• Deadline driven 


• High competency level on computer and software skills compatible with job responsibilities (MS Office, Excel, Google Drive)


• Accounting / Bookkeeping experience preferred 

 

The ideal candidate will have 1-3 years professional experience. Bachelor's degree is preferred. 

We offer a competitive salary and benefits that include medical, dental, vision, Life Insurance, Disability Insurance, 401(k) savings plan, Flex spending account, paid holidays, and paid time off. We are conveniently located downtown off the light rail, and you can enjoy a casual work environment

 

Who We Are

V Digital Services®, a top digital marketing agency, and Google Premier Partner, operates from four publication offices with more than 300 employees throughout the United States. V Digital Services® delivers multidisciplinary marketing services based on deep industry knowledge and our longtime status as cultural touchstones in our communities. As the nation’s premier group of weekly newspapers and online publications, we’ve combined grassroots journalism and strong local relationships to become essential players in key American markets. Our history spans five decades of community influence with more than 25 years of digital marketing experience. V Digital Services® will bring a local-friendly voice to your business.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary Range: $45k to $53k annually

Interested candidates please send your resume to:  beth.cook@voicemediagroup.com

Candidates must be eligible to work in this country for any employer.

 

We are seeking a WordPress developer with a minimum of 5 years of advanced WordPress development experience. The ideal candidate is actively working in the WordPress realm and on plugin and theme development. Candidate must be knowledgeable about the most recent WordPress releases and standards. Applicants should be passionate about WordPress.

Please note: This is not a position for someone just learning how to develop in WordPress. Experienced programmers only.

Responsibilities:

• Developing WordPress plugins, themes, and custom functionality


• Developing and maintaining complex WordPress-based applications


• Working closely with the internal team to understand and formulate solutions to client needs, and interacting closely with external teams of developers


• Supporting and interacting with clients in a fast-paced environment


• Using bug tracking, project tracking, and Git software


• A variety of other tasks involved in the development life cycle from start to finish

Requirements:

• Excellent knowledge of WordPress, PHP, MySQL, CSS, HTML and jQuery


• Expert at developing using WordPress standards


• Good understanding of accessibility considerations and web standards


• Experience creating custom WordPress plugins


• Intimate understanding of Custom Post Types


• Understanding of RESTful Web Services technologies such as JSON, SOAP, and HTTP


• Works both independently and with other developers


• Experience drafting functional specifications


• Experience coding WordPress themes


• Experience using SVN software a plus


• Writes well-documented code


• Ability to work on multiple projects at the same time and complete tasks in a timely manner


• Excellent written and verbal communication skills


• Ability to be a team player and grow as the needs of the business grow


• Entrepreneurial and innovative spirit

Voice Media Group offers a comprehensive benefits package, a casual work environment with flexible hours and supports continued education with opportunities for career growth.

Interested candidates pleas send your resume to: David.marcon@voicemediagroup.com

We are an Equal Opportunity Employer that values diversity in the workplace.

Marketing Automation Manager

Voice Media Group is seeking a growth-minded marketing automation expert with a proven ability to develop and execute best-in-class multi-channel, integrated marketing campaigns.

You understand how to deliver effective offers and you understand proper timing. You love a fast-paced, creative environment and you love hitting goals. You are a team player and work well with others. You are technically savvy, watch the details, and your work speaks for itself.

Responsibilities:

• Develop & Drive Lifecycle Strategy: Define and execute the short-term and long-term vision for each stage of the customer lifecycle, creating a roadmap that generates a steady flow of qualified leads and drives business growth.


• Optimize Multi-Channel Campaign Execution: Leverage marketing automation to streamline, optimize, and scale multi-channel campaigns, including email marketing, audience segmentation, content syndication, sales prospecting sequences, and any other applicable initiatives. Implement automated workflows to enhance engagement, nurture leads, and drive higher conversion rates while ensuring seamless integration across all channels.


• Build & Scale Automated Processes: Establish end-to-end workflows for digital marketing, demand generation, and lead nurture campaigns, ensuring seamless planning, execution, and data-driven reporting to optimize performance and ROI.


• Enhance Campaign Assets & Messaging: Lead the strategy, content development, and deployment of high-performing campaign assets, including landing pages, email templates, and automation workflows to drive customer engagement.


• Ensure Seamless Data Integration & Accuracy: Collaborate with internal teams and technology partners to ensure all platforms—CRM, marketing automation, analytics tools, advertising platforms—are fully integrated for accurate data flow and reporting.


• Implement & Optimize Lead Scoring: Design and refine lead scoring models to improve the qualification process, ensuring that high-intent prospects are efficiently nurtured and handed off to sales for conversion.


• Manage & Advance Marketing Automation Platforms: Own the marketing automation tech stack, driving adoption, optimization, and continuous improvements to enhance lead generation, segmentation, and personalization.


• Execute A/B Testing & Performance Analysis: Lead testing and optimization efforts across automated marketing campaigns, leveraging data insights to refine messaging, targeting, and engagement strategies.


• Deliver Strategic & Operational Excellence: Bring strategic vision and hands-on execution to support marketing and sales teams in hitting aggressive pipeline and revenue targets, while ensuring best practices in automation and demand generation.


• Stay Ahead of Industry Trends: Continuously research and apply industry best practices, emerging technologies, and innovative automation strategies to maintain a competitive edge in the market.

Requirements:

• Expertise in Marketing Automation & CRM: Proven experience with marketing automation platforms such as Pardot (preferred), Hubspot, and Salesforce Marketing Cloud, along with proficiency in CRM systems to optimize lead management and nurture workflows. 5+ years of experience required.


• Strategic, Growth-Oriented Mindset: Ability to think beyond day-to-day execution, developing long-term strategies that drive customer acquisition, engagement, and retention.


• B2B & Email Marketing Experience: Demonstrated success in B2B marketing, including email marketing strategy, campaign execution, and performance analysis to drive pipeline growth.


• Data-Driven & Analytical: Strong analytical mindset with the ability to assess campaign performance, audience insights, and conversion data to inform strategic decisions.


• Industry Experience & Market Insight: Experience in relevant industries (such as agency, technology, professional services, etc.) is a strong advantage, with a deep understanding of market dynamics and buyer behavior.


• Expertise in Compliance & Best Practices: In-depth knowledge of email marketing best practices, as well as compliance with commercial privacy regulations (CAN-SPAM, CASL, GDPR) to ensure ethical and effective marketing.


• Technical Proficiency: Familiarity with HTML/CSS for email and landing page design, as well as experience in implementing web tracking technologies (e.g., Google Analytics) to measure and optimize digital marketing efforts.


• Exceptional Communication & Collaboration: Strong interpersonal and communication skills, with the ability to effectively collaborate with cross-functional teams and manage multiple priorities across projects.


• Project Management & Execution Excellence: Highly organized with strong project management skills, ensuring timely and successful execution of marketing automation initiatives.


• Content Marketing: Ability to craft compelling messaging, optimize content for automation workflows, and align content strategy with lead generation and nurturing goals.


• Bachelor's Degree in business, marketing, communication or equivalent experience desirable.

Skills:

• Organizational


• Analytical, Critical Thinking


• Communication Skills


• Project Management


• Multitasker


• Problem solving


• Excellent attention to detail

 

Why Us?: Besides the competitive salary and benefits packages, Voice Media Group is truly a family. We hire the best and brightest--our people are smart, driven, and passionate. We learn from each other, we respect each other, we push each other and we get better because of each other. We put our people first. This is a place where you will be welcomed, and challenged respectfully, and will ultimately learn more here than you've learned at any previous job you've had before. Let's grow together.

Interested candidates please send your resume to:  jenna.corday@voicemediagroup.com

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Phoenix New Times is growing exponentially as a leading provider of multimedia marketing in partnership with our award—winning V Digital Services, one of the fastest—rising digital marketing agencies in the country. We are seeking a smart, driven, highly ambitious media consultant with a desire to succeed and grow with us.

This person will be responsible for growing advertising revenues by selling a broad range of digital solutions including SEO, PPC, Paid Media, Social Media, Streaming TV, Programmatic, Device ID, Website Development, and local initiatives. The primary responsibility is new business development.

The ideal candidate has confidence in cold calling & prospecting, a strong ability to identify customer needs, develop and present a customized solution with a proven ability to negotiate and close deals with a high level of success. We pride ourselves on leading the industry in ad performance, technology, and, most of all, customer results. We continue to launch new products and initiatives so opportunities abound.

QUALIFICATIONS:

• High acumen for consultative selling


• A proven track record in sales or similar field


• Highly motivated and results—oriented


• Ability to self—generate leads


• Excellent verbal and written communication skills


• Ability to listen


• Strong problem—solving and decision—making abilities


• Strong customer service skills


• Ability to operate within a fast—paced environment


• Entrepreneurial spirit


• Digital, Radio, Cable, Print, or Media advertising sales experience a plus


• Candidates must have personal transportation and must pass a background check.

WE OFFER:

• Competitive salary with uncapped commissions, additional bonus incentives, casual dress code, and career growth opportunities. First—year account executives will earn a minimum of $60,000—$75,000.


• Comprehensive benefits package which includes medical, dental, vision, life insurance, short—term disability, long—term disability, paid time off, company—paid holidays, and a 401(k).


• A culture of “Work hard, Play hard” team mentality. We treat our people like royalty (team lunches, contests, concerts, and more). Early Fridays mean “leave early and spend time with your loved ones”.


• A 50 + year company with an outstanding reputation in media relations and employee tenure. Over the past 24 months, our digital agency has continued to set records in sales growth and customer success. Much of this is due to the best—in—class tools and analysis provided to us by our award—winning digital specialists.

If you can sell and what you’ve read sounds like a good fit for you, email your resume & cover letter to: hiring@newtimes.com

We are an Equal Opportunity Employer that values diversity in the workplace.