Careers | Phoenix New Times | The Leading Independent News Source in Phoenix, Arizona

Community and Culture Built Around People

This is
In Phoenix, Phoenix New Times is more than an iconic print newspaper or must-read website. It’s the place people go to find out what’s happening and how they can be a part of it – and where hundreds of local businesses have forged strategic marketing partnerships by leveraging our reach, relationships and digital marketing division, V Digital Services. Whether on social media, mobile devices, laptops, at our live events or via our industry leading SEO services, readers, advertisers and agency clients alike know they can count on us to help them thrive in the Valley of the Sun.
2,200,000 Readers
Collective Industry Experience
Top Journalism Accolades

Become a Part of Something Big

Our Mission

is to be the VOICE of our communities, clients and partners by using our multimedia platforms to communicate, inform and connect brands to audiences.

Diversity & Inclusion

We believe every team member, reader, customer and partner should have a VOICE and be heard. Our differences are a reflection of the communities we serve and we are committed to creating an environment of inclusion, diversity, empowerment and equality. We are at our best when all our team members are respected and included regardless of race, age, ethnicity, religion, gender identity, disability, sexual orientation and national origin.

Our Values

At Voice Media Group, we’re driven by our core values: using innovation, integrity, collaboration and transparency to power partnerships and progress.

How We Work

Editorial

New Times has been Phoenix's leading independent news source since 1970. Every day we publish original reporting and compelling writing on local news, restaurants, music, arts and culture, providing a vital resource for readers who want to understand and engage with their community.

Sales

Our Sales Department develops and maintains relationships with a multitude of businesses. This department is well educated in all elements of media including but not limited to print, online, mobile, email, events, social media, SEO, programmatic, and more.

Marketing

Our Marketing Department plays a pivotal role in promoting Phoenix New Times and our products and services through signature events, email subscriptions, social media, managing New Times brand ambassadors and more.

Production

Our Production Department is filled with creative and talented individuals. This department handles the design and layout of our weekly print issue, as well as design of various web elements.

What We Offer

We take pride in providing a work environment that takes care of our team, supports their health and financial well-being, and balances work goals with life goals.

Our Benefits

We offer an array of competitive benefits including health, dental, vision, disability, AD&D, supplemental accidental, life insurance, flex spending accounts - health/medical reimbursement and dependent care, and employee assistance programs.

Holidays & Vacation

Paid holidays, vacation, sick leave and newborn and adoption leave. We reward loyalty with additional vacation – stay for 4 years and earn up to 4 weeks paid vacation.

Wellness & Connection

Home and auto program, legal services plan, pet insurance, employee referral program, employee recognition program, trip reduction program and incentives.

Towards Your Future

401(k) Retirement savings plan, tuition reimbursement program and more!

On The Go!

Explore the City with our Street Team.

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Culture + People

Looking for an energized and engaged workspace – along with the opportunity to have a little fun? Phoenix New Times is a place where innovative and ambitious spirits thrive and creative minds flourish. Our commitment to professional excellence and personal growth in a mindful and supportive environment make us a natural destination for people who love Phoenix as much as we do and want to make a difference.

  • Associate Systems Administrator

    Phoenix | Business
    Voice Media Group is a successful and diversified media/technology company that specializes in serving advertisers, business owners, and readers across the country. Voice Media Group’s digital marketing and technology agency, V Digital Services, has twelve regional offices in the United States with a full array of digital marketing strategists, specialists, engineers, and account managers focused on driving value and success for the SMB market.

    The fast-paced nature of digital marketing and media content creation makes us a destination for energetic people who love a challenge and aren’t happy sitting on the sidelines. We believe that innovation is the best service we can provide to our clients, and we give our employees the resources, training, and creative freedom to thrive.

    We are seeking a full-time Associate Systems Administrator to join our IT team. This critical role supports internal users in a high-energy, high-volume business environment.

    The ideal candidate must possess a minimum of 2 years of work experience with a service-focused attitude, where IT customer service is the top priority. You should possess the technical abilities to work with a range of equipment and platforms, including desktops, laptops, mobile devices, servers, networking equipment, and SaaS applications.
    Key Responsibilities


    • Configure and manage Microsoft and Apple devices.

    • Configure and manage devices within a Webex phone system.

    • Manage and troubleshoot Google Meet and Zoom applications.

    • Manage users and groups in the Google Workspace Admin Console.

    • Manage, update, and resolve tickets in Teamwork Desk per SLA requirements.


    Required Qualifications


    • Minimum of 2 years of work experience in an IT customer service environment.

    • Familiarity with Microsoft Windows and Apple macOS.

    • Comprehension of Microsoft Active Directory fundamentals.

    • Familiarity with the Google Apps Suite and Google Drive.

    • Ability to document solutions via tickets and knowledgebase articles.

    • Strong written and verbal communication skills.

    • Be a team-oriented, hard-working individual who likes to collaborate with others to solve problems.


    Preferred Qualifications


    • Possess a current CompTIA A+ or Network+ certification.

    • Possess an Associate’s Degree or higher in Computer Science or Computer Networking.

    • 2 or more years of experience in a role that required ticket management and documentation.


    We offer a  base salary between $60K- $70K commensurate on qualifications and benefits that include medical, dental, vision, 401(k) savings plan, paid holidays and paid time off. We are conveniently located downtown off the light rail, and you can enjoy a casual work environment!


     

    Interested candidates please send your resume to: david.marcon@voicemediagroup.com


     

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

     

     
  • Corporate Marketing Specialist

    Phoenix | Marketing
    Voice Media Group is a national leader in digital media and marketing services, helping businesses tell their stories, engage audiences, and grow through innovative, data-driven strategies. We’re looking for a Corporate Marketing Specialist who thrives in a fast-paced environment, loves collaboration, and is eager to contribute to high-impact marketing campaigns across our brands and channels.

    The Corporate Marketing Specialist supports the planning, execution, and optimization of marketing initiatives that strengthen our brand, drive audience engagement, and support revenue growth. This role plays an active part in content creation, campaign coordination, and social media management, working closely with cross-functional teams to ensure consistent brand communication and performance..

    To be successful as a marketing specialist, you must be highly self-motivated, proactive, and have a working knowledge of current marketing tools and strategies in order to execute successful marketing campaigns.

    Responsibilities:

    • Assist in executing key marketing initiatives by leveraging expertise in areas such as campaign optimization, advertising strategies, direct marketing, and website messaging and design to enhance user engagement and drive results.

    • Organize, manage, and attend trade shows and events to help support the promotion of our company and its products/services.

    • Assist with the analysis of marketing data, including campaign results, conversion rates, traffic, etc, in order to improve future marketing strategies and campaigns.

    • Oversee production and dissemination of marketing collateral, across multiple marketing channels.

    • Assist in maintaining and growing the company’s social media presence, drafting posts, scheduling content, monitoring engagement, and tracking performance analytics.

    • Conduct necessary market research to stay up to date with markets and trends relevant to the brands for ensuring market competitiveness, and campaign and promotion relevancy.

    • Maintain awareness on best practice marketing techniques/tools to achieve successful campaigns and promotions.

    • Performing other duties when needed.


    Requirements:

    • Bachelor’s degree in business, communications, marketing, or a related field.

    • 3 or more years of marketing experience (digital and traditional) in a corporate, or agency environment preferred.

    • B2B marketing experience preferred.

    • Experience using marketing data analytics and tools.

    • Outstanding communication (verbal and written), interpersonal and presentation skills.

    • Excellent multi-tasking, organization, and time-management skills, with the ability to prioritize tasks.

    • Proficiency in social media management tools (e.g., Hootsuite, Sprout, Meta Business Suite, or similar).

    • Experience working with, or exposure to, marketing software (Adobe, Canva, Marketing Automation, ESP, CRM, etc) and applications (Web Analytics, Google AdWords, etc) preferred.

    • Experience in copywriting and graphic design.

    • Creative and analytical thinking for problem-solving.

    • Ability to work in a fast-paced, high-pressure environment.

    • Detail-oriented.


    We offer a competitive base salary and benefits that include medical, dental, vision, 401(k) savings plan, paid holidays and paid time off. We are conveniently located downtown off the light rail, and you can enjoy a casual work environment!

    Interested candidates please send your resume to:

    jenna.corday@voicemediagroup.com

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Marketing Automation Specialist

    Phoenix | Marketing
    Voice Media Group is seeking a growth-minded Marketing Automation Specialist with a proven ability to develop and execute best-in-class multi-channel, integrated marketing campaigns.

    As a Marketing Automation Specialist, you will be responsible for creating, managing and executing marketing automation campaigns while fully leveraging the platforms capabilities. Working closely with designers, developers, and project managers this role will implement all programmatic and operational initiatives through the marketing automation platform.

    Role and Responsibilities

    ● Responsible for email marketing program development and execution, including segmentation, testing, and deployment, and continually evaluate these for improvements.

    ● Strong understanding of customer lifecycle management, journey mapping, personalization

    ● Assist in strategy, content and development of campaign assets, including landing pages and email messaging and templates.

    ● Understand and evaluate campaign metrics and distribute campaign performance to the applicable teams and departments.

    ● Work with management to define KPIs, create reporting, analyze campaign performance. Create recommendations to improve campaigns continuously.

    ● Create and maintain performance reports for marketing leadership

    ● Proactively research and implement the latest best practices, strategies, and industry standards.

    ● Plan and perform A/B testing to define and execute enhancements to productivity, conversion rates, programs/campaign ROI, and sales growth.

    ● Support essential marketing operations initiatives in Marketing Cloud Account Engagement (formerly Pardot) and Salesforce.

    ● Other responsibilities as assigned

    Requirements

    ● 2+ years’ experience in B2B demand generation in a technology product and/or services company.

    ● Expertise in designing, building, and analyzing email campaigns.

    ● Ability to create automated workflows, nurture sequences, and triggers.

    ● Ability to design marketing campaigns that align with business goals.

    ● Knowledge of database management concepts and best practices.

    ● Strong working knowledge of Marketing Cloud Account Engagement (formerly Pardot) and Hubspot, as well as proficiency with customer relationship management (CRM) software.

    ● Must have superior communication skills, both written and verbal.

    ● Must be highly organized and self-motivated.

    ● Strong independent project management skills.

    ● Capable of handling multiple tasks with competing priorities under minimal supervision.

    ● Able to think critically and exercise independent judgment and discretion.

    ● HTML/CSS/Boostrap Basics: Understanding of basic coding for email templates and landing pages.

    ● Bachelor's Degree in business, marketing, communication or equivalent experience desirable.

    ● Familiarity with GDPR, CCPA, and other data protection laws.

    Skills

    ● Organizational

    ● Analytical

    ● Communication Skills

    ● Project Management

    ● Multitasker

    ● Problem solving

    ● Excellent attention to detail

    We offer a competitive base salary and benefits that include medical, dental, vision, 401(k) savings plan, paid holidays and paid time off. We are conveniently located downtown off the light rail, and you can enjoy a casual work environment!

    Interested candidates please send your resume to:

    jenna.corday@voicemediagroup.com

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Multimedia Sales Account Executive

    Phoenix | Sales
    The Phoenix New Times is growing exponentially as a leading provider of multimedia marketing in partnership with our award—winning V Digital Services, one of the fastest—rising digital marketing agencies in the country. We are seeking a smart, driven, highly ambitious media consultant with a desire to succeed and grow with us.

    This person will be responsible for growing advertising revenues by selling a broad range of digital solutions including SEO, PPC, Paid Media, Social Media, Streaming TV, Programmatic, Device ID, Website Development, and local initiatives. The primary responsibility is new business development.

    The ideal candidate has confidence in cold calling & prospecting, a strong ability to identify customer needs, develop and present a customized solution with a proven ability to negotiate and close deals with a high level of success. We pride ourselves on leading the industry in ad performance, technology, and, most of all, customer results. We continue to launch new products and initiatives so opportunities abound.

    QUALIFICATIONS:




    • High acumen for consultative selling

    • A proven track record in sales or similar field

    • Highly motivated and results—oriented

    • Ability to self—generate leads

    • Excellent verbal and written communication skills

    • Ability to listen

    • Strong problem—solving and decision—making abilities

    • Strong customer service skills

    • Ability to operate within a fast—paced environment

    • Entrepreneurial spirit

    • Digital, Radio, Cable, Print, or Media advertising sales experience a plus

    • Candidates must have personal transportation and must pass a background check.


    WE OFFER:




    • Competitive salary with uncapped commissions, additional bonus incentives, casual dress code, and career growth opportunities. First—year account executives will earn a minimum of $60,000—$75,000.

    • Comprehensive benefits package which includes medical, dental, vision, life insurance, short—term disability, long—term disability, paid time off, company—paid holidays, and a 401(k).

    • A culture of “Work hard, Play hard” team mentality. We treat our people like royalty (team lunches, contests, concerts, and more). Early Fridays mean “leave early and spend time with your loved ones”.

    • A 50 + year company with an outstanding reputation in media relations and employee tenure. Over the past 24 months, our digital agency has continued to set records in sales growth and customer success. Much of this is due to the best—in—class tools and analysis provided to us by our award—winning digital specialists.


    If you can sell and what you’ve read sounds like a good fit for you, email your resume & cover letter to: hiring@newtimes.com

    We are an Equal Opportunity Employer that values diversity in the workplace.
  • Digital Marketing Client Success Manager

    Denver | Account Management
    Who You Are: You’re digitally savvy, hyper—organized, eager and energetic. You thrive in a fast—paced environment and you’re passionate about digital marketing and analytics. You have “it” — no, not the Stephen King novel. “It,” is that hard—to—define quality that makes you stand out. The thing inside you that keeps you hungry and driven to succeed wherever you go. It.

    Who We Are: V Digital Services is one of the fastest—growing digital marketing agencies in the country, specializing in Organic SEO, Local SEO, Paid Media/SEM, Social Media, and Web Development. Our team of digital strategists works with small, mid—sized, and enterprise—level businesses across every industry to help them reach more customers and grow.

    The Role: The Digital Marketing Client Success Manager role will drive the success of our clients and sales team, handling complex, high—touch campaigns with respect to SEO, SEM, Social Media, Programmatic, and Web Development. As the centralized point of contact for both the client and internal team members, the Client Success Manager is directly responsible for the relationship, project management, campaign performance, and overall success of the client. It is their objective to provide exceptional customer service, and a high level of communication, build strong client relationships, and deliver a quality product that retains the client on a monthly basis.

    Responsibilities include but are not limited to:

    • Act as the face of the agency to all clients and as the client advocate to internal team members

    • Effectively manage multi—channel strategies and products for high—spending clients that are results/ROI—driven

    • Set and hit client targets for both traffic and ROI through an in—depth campaign strategy

    • Project manage all campaign tasking, timeline, and budgets for all campaigns

    • Serve as a thought leader and client advocate for all active campaigns

    • Utilize data to effectively report back to the client on performance with strong storytelling skills


    REQUIREMENTS:




    • Excellent analytical and critical thinking skills

    • Self—motivated, self—starter and ability to independently execute with minimal supervision in a fast—paced agency environment with rapidly changing priorities

    • Superb organization and time management skills with strong attention to detail

    • Deadline—driven attitude that ensures due dates are met 100% of the time

    • Experience working professionally with Google Analytics, Google Tag Manager, Google Ads, Facebook Business Manager, WordPress, and E—commerce Platforms a plus

    • Previous agency experience a plus


    Why Us?: Besides the competitive salary and benefits packages, V Digital Services is truly a family. We hire the best and brightest—our people are smart, driven, and passionate. We learn from each other, we respect each other, we push each other and we get better because of each other. We put our people first. This is a place where you will be welcomed, and challenged respectfully, and will ultimately learn more here than you’ve learned at any previous job you’ve had before.

    Let’s grow together.

    Home

    Job Type: Full—time

    Salary: $50,000.00 — $65,000.00 per year

    BENEFITS:




    • 401(k)

    • 401(k) matching

    • Dental Insurance

    • Health insurance

    • Health savings account

    • Life insurance

    • Paid time off

    • Vision insurance


    SCHEDULE:




    • Monday to Friday


    SUPPLEMENTAL PAY TYPES:




    • Bonus pay


    Interested candidates, please send your resume to: tara.sharp@vdigitalservices.com

    We are an Equal Opportunity Employer that values diversity in the workplace.