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Digital Marketing Client Success Manager
Denver |
Account Management
Who You Are: You're digitally savvy, hyper-organized, eager and energetic. You thrive in a fast-paced environment and you're passionate about digital marketing and analytics. You have "it" -- no, not the Stephen King novel. "It," that hard-to-define quality that makes you stand out. The thing inside you that keeps you hungry and driven to succeed wherever you go. It.
Who We Are: V Digital Services is one of the fastest-growing digital marketing agencies in the country, specializing in Organic SEO, Local SEO, Paid Media/SEM, Social Media, and Web Development. Our team of digital strategists work with small, mid-sized, and enterprise-level businesses across every industry to help them reach more customers and grow.
The Role: The Digital Marketing Client Success Manager role will drive the success of our clients and sales team, handling complex, high-touch campaigns in respect to SEO, SEM, Social Media, Programmatic, and Web Development. As the centralized point of contact for both the client and internal team members, the Client Success Manager is directly responsible for the relationship, project management, campaign performance and overall success of the client. It is their objective to provide exceptional customer service, a high level of communication, build strong client relationships, and deliver a quality product that retains the client on a monthly basis.
Responsibilities include but are not limited to:
• Act as the face of the agency to all clients and as the client advocate to internal team members
• Effectively manage multi-channel strategies and products for high-spending clients that are results / ROI driven
• Set and hit client targets for both traffic and ROI through in-depth campaign strategy
• Project manage all campaign tasking, timeline and budgets for all campaigns
• Serve as a thought leader and client advocate for all active campaigns
• Utilize data to effectively report back to the client on performance with strong storytelling skills
Requirements
• Excellent analytical and critical thinking skills
• Self-motivated, self-starter and ability to independently execute with minimal supervision in a fast-paced agency environment with rapidly changing priorities
• Superb organization and time management skills with strong attention to detail
• Deadline driven attitude that ensures due dates are met 100% of the time
• Experience working professionally with Google Analytics, Google Tag Manager, Google Ads, Facebook Business Manager, Wordpress and Ecommerce Platforms a plus
• Previous agency experience a plus
Why Us?: Besides the competitive salary and benefits packages, V Digital Services is truly a family. We hire the best and brightest--our people are smart, driven, and passionate. We learn from each other, we respect each other, we push each other and we get better because of each other. We put our people first. This is a place where you will be welcomed, challenged respectfully, and will ultimately learn more here than you've learned at any previous job you've had before.
Let's grow together.
https://www.vdigitalservices.com
Job Type: Full-time
Salary: $50,000.00 - $65,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• Monday to Friday
Supplemental pay types:
• Bonus pay
Interested candidates please send your resume to: tara.sharp@vdigitalservices.com
We are an Equal Opportunity Employer that values diversity in the workplace.
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Content Marketing Specialist
Phoenix |
Marketing
Voice Media Group, a diversified media and technology company, is seeking a Content Marketing Specialist to join our team. The Content Marketing Specialist will own responsibility for leading content marketing strategy and creating marketing content across channels (website, blogs, email campaigns, newsletters, ads, and more).
The Content Marketing Specialist will write and produce various pieces, in various mediums, to support the customer journey across multiple brands. You will support goals of increasing website traffic, on-page engagement, lead generation, marketing automation, and client acquisition and retention.
Responsibilities:
● Collaborate with product teams and internal stakeholders to ideate and produce accurate and compelling content strategy designed to educate and drive conversions.
● Work closely with design and marketing teams to ensure that the content is engaging and consistent across all media platforms.
● Collaborate across departments for topic development, research and planning.
● Align content assets with top / middle / bottom funnel needs and buyer journeys that include target markets and industries, personas, products and channels.
● Create content resources each month to drive leads, subscribers, awareness, and/or other important metrics (examples include ebooks, white papers, infographics, guides, case studies, etc.).
● Regularly review competitive messaging, content, and tactics, as well as industry trends, to effectively highlight competitive differentiators.
● Ensure proper tracking across content via UTMs, traffic sources, etc
● Maintain content guidelines across brands, including styles, tone, brand voice, core messaging and more
Qualifications:
● Bachelor's degree in journalism, marketing, communications, or similar.
● A minimum of two years of experience in content creation, marketing, communications, or similar.
● A portfolio of published work.
● Strong writing, editing and proofreading skills with an eye for detail and creative development.
● Experience with copywriting for various channels, and best practices within each.
● Highly creative and an excellent writer but also process-driven, understands scale and delivers with a sense of urgency.
● Graphic Design/Video Editing experience is preferred but not required
● Experience with on-page SEO.
● Proficient in content analytics tools.
● A team member with a great attitude, who is smart, thoughtful, collaborative and organized.
We offer great benefits such as Medical, HSA, FSA, Dental, Vision, Life and Disability and 401K plan + match. We provide paid vacation and sick time in addition to other optional benefits including Legal Plan Services, Pet Insurance and Auto/Home Insurance.
Interested candidates please send your resume to: jenna.corday@voicemediagroup.com
Candidates must be eligible to work in the US for any employer.
We are an Equal Opportunity Employer that values diversity in the workplace.
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Social Media Editor
Phoenix |
Editorial
Voice Media Group is looking for an experienced social media editor to join our expanding audience development team. This position will connect Phoenix New Times journalism and audiences across multiple platforms, build communities, and drive traffic to the website –– ushering in the next generation of loyal news readers.
This position is on our core audience development team, which is responsible for Facebook, Instagram, Twitter, LinkedIn, and TikTok, with eyes on growing into/engaging audiences on Reddit. This position requires collaboration with reporters and editors; coordination with VMG’s digital sales team to execute sponsored content; and coordination with VMG’s marketing team to promote our events.
Candidates should have a passion for local journalism, Phoenix, and helping us connect with and reach new audiences. They should have experience managing a news organization’s social accounts, as well as experience with photography, video (TikTok, Reels), graphic design and being on camera. Candidates should be comfortable providing reports using analytics tools and engagement metrics, and have the ability to understand and act upon insights when appropriate.
Candidates should have: at least two years of journalism experience, experience working with team members across an organization, experience reading and using analytics to make decisions, experience with paid social media ad buying, graphic design experience using tools such as Canva and Adobe Express, and fluency with major social networks.
This full-time union position has a salary range of $55-$60K depending on experience, will be based in our Phoenix newsroom and report to the editorial director. This role could involve night and/or weekend work.
For consideration, please send a resume, 3-4 social media examples, links to personal social accounts and/or accounts that you manage as well as a cover letter explaining what makes you a good fit for this role to social-media-editor@voicemediagroup.com.
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Editorial Art Director
Phoenix |
Editorial
Phoenix New Times has an immediate opening for an experienced graphic designer to art direct its website and weekly print newspaper.
The editorial art director will be expected to conceptualize and produce modern and sophisticated design for online presentations, print covers and special sections; oversee and assign photography, illustration and videography; produce page layouts for all print articles; and ensure the overall design quality of online visuals. This individual should have experience commissioning high-quality work from freelance talent, negotiating fees, clearing rights and managing a budget. The art director must be comfortable working in a team environment, collaborating with editors and writers as well as leaders in adjacent departments.
At least two to fours years of editorial design experience is required. The successful candidate will possess excellent communication and organizational skills and the ability to juggle several projects at once. Applicants must have a superior understanding of typography and expert-level skills in Photoshop, Illustrator, InDesign and Acrobat.
This is a full-time union position, with competitive salary and benefits; the salary range is 55K to 65K, depending on experience. Interested and qualified applicants should submit cover letter, resume and design samples to:
art-director@voicemediagroup.com
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Multi Media Account Executive
Phoenix |
Sales
The Phoenix New Times is growing exponentially as a leading provider of multi-media marketing in partnership with our award-winning V Digital Services, one of the fastest-rising digital marketing agencies in the country. We are seeking a smart, driven, highly ambitious media consultant with a desire to succeed and grow with us.
This person will be responsible for growing advertising revenues by selling a broad range of digital solutions including SEO, PPC, Paid Media, Social Media, Streaming TV, Programmatic, Device ID, Website Development, and local initiatives. The primary responsibility is new business development.
The ideal candidate has confidence in cold calling & prospecting, a strong ability to identify customer needs, develop and present a customized solution with a proven ability to negotiate and close deals with a high level of success. We pride ourselves on leading the industry in ad performance, technology, and, most of all, customer results. We continue to launch new products and initiatives so opportunities abound.
Qualifications:
● High acumen for consultative selling
● A proven track record in sales or similar field
● Highly motivated and results-oriented
● Ability to self-generate leads
● Excellent verbal and written communication skills
● Ability to listen
● Strong problem solving and decision-making abilities
● Strong customer service skills
● Ability to operate within a fast-paced environment
● Entrepreneurial spirit
● Digital, Radio, Cable, Print, or Media advertising sales experience a plus
● Candidates must have personal transportation and must pass a background check.
We Offer:
● Competitive salary with uncapped commissions, additional bonus incentives, casual dress code and career growth opportunities. First year account executives will earn a minimum of $60,000-$75,000.
● Comprehensive benefits package which includes medical, dental, vision, life insurance, short-term disability, long-term disability, paid time off, company paid holidays and a 401(k).
● A culture of “Work hard, Play hard” team mentality. We treat our people like royalty (team lunches, contests, concerts, and more). Early Fridays means “leave early and spend time with your loved ones”.
● A 50 + year company with an outstanding reputation in media relations and employee tenure. Over the past 24 months, our digital agency has continued to set records in sales growth and customer success. Much of this is due to the best-in-class tools and analysis provided to us by our award-winning digital specialists.
If you can sell and what you’ve read sounds like a good fit for you, email your resume & cover letter to: hiring@newtimes.com
We are an Equal Opportunity Employer that values diversity in the workplace.